Welcome
Community insights for professionals just like you!
The post The Beginner’s Guide to Member Engagement Platforms appeared first on Higher Logic.
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As AI tools become more accessible, community managers are finding new ways to use them.... The post How One Community Manager Uses AI to Customize Their Community Without a Developer appeared first on Higher Logic.
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As community consultants we love to help businesses like yours engage with their audience through online communities. Wherever you're starting your community journey, we will help you take the next steps.
We are passionate about helping businesses engage with customers through online communities
General discussions
We're reviewing our partner success metrics and KPIs. What metrics do you find most valuable for tracking your success as a partner? How do you measure the effectiveness of your partnership? What additional metrics would help you better understand and improve your performance?
We're planning to enhance the Partner Portal with new features and resources. What functionality would be most valuable to you? How can we make the portal more useful for day-to-day partner operations? What resources or tools would help you better serve your customers?
Let's share our experiences with joint marketing initiatives and brainstorm new ideas. What marketing activities have been most successful for your organization? How have you leveraged the partner marketing funds? What types of content and campaigns have generated the best results?
We're announcing significant updates to our Partner Certification Program for Q2 2025. New specializations will be available in Cloud Migration, Security Implementation, and Data Analytics. The certification process will now include practical assessments and customer reference requirements. What are your thoughts on these…
We're revamping our partner onboarding process to make it more efficient and comprehensive. As valued partners, we'd love your input on what worked well and what could be improved in your onboarding experience. Specifically, we're looking for feedback on the technical training, sales enablement materials, and the…
We're designing a new API gateway and need recommendations for secure authentication methods. Should we use JWT, OAuth2, or API keys? How do we balance security with developer experience?
We're announcing significant updates to our Partner Certification Program for Q2 2024. New specializations will be available in Cloud Migration, Security Implementation, and Data Analytics. The certification process will now include practical assessments and customer reference requirements. What are your thoughts on these…
